Connect Google Workspace (calendar and inbox)

Connect Google Workspace so the Google Calendar and mailbox your team already uses appear in Reonic, and events you create in Reonic sync back to Google Calendar. Each connection carries calendar and email together. You can connect one user at a time, or connect the whole workspace at once, or use both together.

Who this is for

• Installer admins turning the integration on for the company, including the one-time whole-workspace setup.
• Account managers and field workers completing their own personal connect.

Before you start

• Calendar is switched on for your company by default. An admin can turn it off in company settings, which hides the whole calendar surface, including this connect flow. If you don't see Settings > Organization > Calendar management at all, ask your company admin whether calendar is switched on.
• Have a Google Workspace account that can grant access to a third-party app.
• Allow browser pop-ups for Reonic. The sign-in flow opens a pop-up.

There's no calendar-only or email-only setting to pick: connecting always brings in both.

How the sync works

Connecting links the Google Calendar your team already lives in to the unified Reonic calendar grid. Which way an event syncs depends on where it was created:

• On a Google-source calendar in Reonic — Reonic owns the event and pushes it out to Google Calendar; later changes flow back to Google (two-way).
• Directly in Google Calendar**** — It appears in the Reonic grid for visibility. Editing it in Google Calendar keeps it in Google.
• On a Reonic-source calendar in Reonic — It stays inside Reonic and is not pushed to Google.

To make a Reonic event sync out to Google, create it on the connected Google calendar (the calendar you select in the event form). Your team can stay in Reonic for day-to-day scheduling and keep the Google Calendar they were already using.

Two ways to connect

• Connect your own account. Each user clicks Connect for their own mailbox and calendar. This is the simplest path and works for one user at a time.
• Connect the whole workspace. The workspace admin sets this up once, and Reonic connects each eligible user without making them run their own sign-in grant.

When both are set up, the whole-workspace connection is used for eligible users, and the per-user connect covers everyone else (for example, external users).

Connect your own Google account

1. Open Portal Settings > Organization > Calendar management > Personal calendars.
2. Click Connect Google Workspace.
3. Sign in with the Google Workspace account whose calendar and inbox you want to see in Reonic.
4. Authorize Reonic in the pop-up.
5. Your Google Calendar now appears in your Reonic calendar grid.

Note: Use the email address of the Google Workspace account whose calendar and inbox you want in Reonic, usually the same address you use for Google Calendar and Gmail. You sign in to Google through the pop-up and authorize Reonic on Google's side, so there's nothing to copy and paste into Reonic.

Connect the whole workspace at once (admin, one-time)

A workspace admin can set this up once so every eligible user gets calendar and email without running their own connect. Eligible inboxes still need a one-time re-verification after the connect (see step 8). The setup runs as an 8-step wizard under Settings > Company settings > Integrations on the Google row.

The Google row shows a setup-progress badge so you know where you stand: Configuration required (nothing done yet), Basic setup done 1/2 (per-user connect finished), or Full setup done 2/2 (both paths connected).

1. Open Portal Settings > Company settings > Integrations and find the Google row.
2. Click Configure now to open the wizard.
3. Complete the base Google sign-in as the workspace admin (steps 1 to 4).
4. In Google Cloud, set up the workspace-wide access Reonic will use and grant domain-wide delegation (step 5).
5. Paste the Google Cloud JSON keyfile (step 6).
6. Verify the connection with a test email (step 7). Type one workspace user's email, and Reonic confirms it can act on that user's behalf, then click Verify and connect.
7. Confirm shared inboxes are ready and finish the setup (step 8). On a successful connect, each Google inbox is locked for re-verification. Re-verify each locked inbox once. Calendars you connected before this step keep working and are not locked.

Note: When both paths are set up, the whole-workspace connection is used for eligible users, and the per-user connect covers everyone else, for example external users.

Note: If your workspace can't use the whole-workspace connection yet, an Only connect my user link appears once the base sign-in is done. It connects just the admin's own account and skips the whole-workspace setup.

Connect a shared mailbox or shared calendar (admin)

For an organisation-wide shared calendar:

1. As installer-admin, open Settings > Organization > Calendar management > Company calendars.
2. Under the Google Workspace provider section, click that section's Add button and enter the shared calendar's email address.
3. Reonic sends a verification email to the calendar's owner.
4. The owner clicks the verification link.
5. The shared calendar is now usable in Reonic.

Which Reonic events sync to Google Calendar

It depends on where the event was created.

• An event created on a Google-source calendar in Reonic is pushed to Google Calendar and is visible there.
• An event created on a Reonic-source calendar stays inside Reonic.

To make a Reonic event sync out, create it on the connected Google calendar, the calendar you select in the event form.

Who else sees your connected calendar

When you do the personal connect, the link is between your Google account and your Reonic seat. Other Reonic users see your Google events only if their own Google permissions let them. Reonic doesn't re-broadcast your Google events to colleagues. External Google calendars come in read-only for display, and downstream sharing follows Google's own permissions. Using the whole-workspace connection changes how Reonic reads each user's calendar, not who can see what in Reonic.

Things to know

• You can show up to 20 external calendars at once. The unified grid shows at most 20 Microsoft or Google calendars at the same time. You can connect more than 20 and toggle which ones are visible.
• External users link their own Google account individually. They each run the per-user connect even when the whole-workspace connection is set up.
• Project links round-trip. When Reonic creates an event with a project link, it stores the link with the event in Google, so opening the event again later restores the project link.
• Disconnecting the provider in Calendar management (Personal calendars) stops events from syncing. Disconnecting the whole-workspace connection leaves already-verified inboxes verified, and they resume working on reconnect.
• Domain-wide delegation has to be granted. A "Delegation denied" message means the Workspace admin hasn't granted domain-wide delegation in Google Cloud. Re-check the delegation step of the wizard.

Need help?

• Step-by-step questions about this flow → contact your Reonic account manager.
• Feature requests or something missing → drop a note to your account manager.
• Bug reports → include a screenshot and the URL where it happened in your support email.

Last updated on August 4, 2026