Wiki as your internal knowledge base

The Reonic Wiki is your internal knowledge home, a flexible workspace for onboarding docs, playbooks, commission structures, and anything else your team needs to share. This article walks you through finding it, enabling it for your company, and granting access to colleagues.

Note: In your company's shared space, creating pages requires an admin account, while creating folders is open to editors and admins (anyone except viewers). In your own personal area, every user can create both folders and pages, and any viewer can read the pages shared with them.

Open the Wiki

1. Sign in to the Reonic Portal at portal.reonic.de.
2. Click Wiki in the left navigation. The Wiki is its own top-level workspace, separate from Settings or any other menu.
3. You land on your company's Wiki root. From here you can browse folders and open your personal area. In the shared space, admins can create pages, and editors and admins can create folders.

Pro tip: If the Wiki isn't visible in your navigation, see Activate the Wiki for your company below.

Activate the Wiki for your company

The Wiki is included with Reonic. If it isn't showing up, it usually means it hasn't been switched on for your company yet.

1. As an admin, open Settings → Company settings → Features.
2. Look for the Wiki feature toggle and switch it on.
3. Reach out to Reonic support if the toggle is missing.

Note: The toggle controls whether the Wiki entry appears in the left navigation for every user in your company. It does not pre-create any pages. You start from an empty workspace and create your first page from scratch.

Grant Wiki access to a colleague

Every Reonic user in your company can read shared Wiki pages once the Wiki is active. Who can edit or create a given page is controlled on that page itself, through its Share settings, not by changing someone's account role.

1. Open the Wiki page or folder you want to share.
2. Open its Share settings (an admin or the page's owner can do this).
3. Set company-wide access (view or edit) for everyone, or add specific users or teams with their own access level.
4. Save. The change takes effect right away.

Note: Every colleague who needs the Wiki, even just to read pages, needs their own Reonic account. Each person signs in as themselves.

Per-page permissions

Each page in the Wiki has its own access rights. The default for new pages is company-wide view, so every colleague can see them.

• Company-wide access gives everyone view-only or edit rights.
• Specific users or teams shares with one group (for example, sales or back-office) and keeps the rest hidden.

Note: Changing a page's permissions applies only to that page. Set the page's default to company-wide view, then tighten to specific users or teams where you need it gated.

Rich content

Type / (slash) on an empty line to open the block menu. The available blocks include tables, images, file uploads, code blocks, and emojis.

Edit history

Every page keeps a record of who changed what and when. Open a page's history to see prior versions and restore an earlier version of the whole page. To bring back a deleted block, restore the page version that still contained it.

Personal workspace

Alongside the company-wide Wiki, every user has a private area for pages and folders. Use it for a personal sales playbook, a to-do list, or notes only you can see.

Pro tip: Your personal area is a good staging ground. Draft a playbook privately, polish it, then move it into a shared folder when it's ready for the team.

Need help?

• Step-by-step questions about this flow → contact your Reonic account manager.
• Feature requests / something missing → drop a note to your account manager.
• Bug reports → include a screenshot and the URL where it happened in your support email.

Last updated on August 4, 2026